Leadership is an all-encompassing word that means different things to different people. Nonetheless, it is generally perceived to be a process of social influence in which a person, or a group of people, enlists the aid and support of others in the accomplishment of a common task or goal. The mention of the word “leadership” easily paints a myriad of pictures in our minds - pictures of confidence, courage, integrity, honesty, vision, focus, humility and indeed so much more. However, if there ever was a quality, a factor that set apart a great leader from a mediocre one, that factor would be effective communication.
